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How do I cancel a free trial?

Customers who sign up for our free trial are automatically enrolled in our ongoing monthly subscription service, where the first crate was free (plus shipping). Subscriptions must be cancelled by 11:59pm PST the day before the renewal (billing) date in order to prevent the next crate from billing and shipping. 

To cancel, log into your My Account page, click the “Subscriptions” option under your name in the top-right corner, click "Edit" next to the subscription that you'd like to cancel, then click “Cancel.

Learn more about cancelling a subscription here

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