Due to Covid-19 related safety measures, domestic and international packages may experience a delay between 5-14 business days for final delivery. If you haven't received a shipment, please check the tracking link in your shipping confirmation email to see if there were any carrier issues or delays. If you're still not sure about the status of your delivery, please feel free to contact our helpful Customer Care team.
For US customers, you'll typically receive the shipping notification 1-3 business days after placing your order and the delivery estimation is 3-8 business days after that. Note, the United States Postal Service (USPS) is experiencing delays due to increased mail volume and some localized interruptions to delivery services. Additionally, due to increased mail volume USPS is reporting some shipments are not being scanned which will result in inaccurate tracking information. We apologize for the inconvenience this may cause and appreciate your patience as the USPS works to deliver your shipment..Please allow an extra 3-10 business days for all domestic packages to arrive.
Our international shipping service does not provide door-to-door tracking, but the delivery expectation is 7-14 days after the shipment arrives at the international routing facility in Rancho Dominguez, California. Additional delays are possible due to customs. Due to Covid-19 related safety measures for international customers, please allow an extra 7-14 business days for your delivery.