In most cases, if the recipient has not received a KiwiCo subscription before, the first crate will ship within 1-2 business days of receiving the order with an estimated 5-8 business days for transit. Going forward, crates will ship shortly after your specific processing date, which is provided in your initial confirmation email and on your My Account page (click Edit next to your subscription to see the Next Shipment date).
If the recipient has received a crate in the past month, the first crate of the new subscription will ship with the next regular subscription shipment.
We offer expedited shipping options for first crates shipping to a U.S. address - these options will be available on the Shipping Information page during checkout. Expedited crates typically ship on the next business day after purchase.
A shipping confirmation email will be sent to you or the recipient’s parent when a crate ships out. Crates ship from California. Delivery expectation for U.S. customers is 5-8 business days after leaving our warehouse. Hawaii, Alaska and Military customers may experience longer transit times.
If you select a future month for your subscription to begin, then the first crate will ship out in the first week of that selected month with an estimated 5-8 business days for delivery.