If your questions aren't answered here, please feel free to reach out to our Customer Care team. You can reach us via email by filling our our contact form at https://www.kiwico.com/contact-us. We aim to respond to all emails within 2 business days.
We also have phone support available Monday to Friday, 9am - 5pm PT. Please call 1-800-714-4828 to be connected to our phone support team.