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What is your return policy?

Monthly subscription boxes are ineligible for return.

 

We accept returns on Shop orders if the items are unused and not damaged. Returns must be made within 60 days of purchase for a full refund. All return shipping costs are the responsibility of the customer. 

 

Returns will be accepted here:

KiwiCo

ATTN: RETURNS

11928 Harlan Road
Lathrop, CA 95330

 

Return packages must include:

  • Return details: order number, account name, reason for return
  • Items in original packaging/crates and original condition
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