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What is KiwiCo?
How do I contact KiwiCo?
What is KiwiCo's phone number?
Why did you change the name of the company from Kiwi Crate to KiwiCo?
Where do KiwiCo subscriptions ship? Is shipping free?
When do monthly subscription crates ship?
How does shipping work for multiple crates?
How does it work for siblings?
What is a Deluxe Subscription?
What are the advantages of signing up for a subscription instead of buying one-off Single Crates?
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Managing Your Account
How do I update my billing information?
How do I update my shipping address?
Can I switch my subscription to another crate brand?
How do I renew a subscription?
Can I skip a month?
Can I have subscription crates shipped every other month?
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What’s available in the KiwiCo Store?
Where do your Store orders ship?
When do Store orders ship?
How much is shipping on Store orders?
Will you continue to add more single crates in the Store?
What is your return policy?
Can I give KiwiCo crates as a gift?
Do you offer gift wrapping?
I received a KiwiCo gift card - what do I do now?
Which countries do you currently ship to?
When do international subscriptions ship?
Which currency are your prices listed in?
Are your crates available in languages other than English?
How do I exercise my rights under the European Union General Data Protection Regulation?
Do you have a referral program?
How do I report a problem with my crate?
How can I give feedback?
How did you come up with the name Kiwi Crate?
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